Privacy Policy

Registration Information:

• • Parent/guardian name, email, phone, address
• • Emergency contact details
• • Child's name, date of birth, school year
• • Medical conditions, medications, injuries (for safety)

Payment Information:

• • Payment amount and package selected
• • Payment processed securely by Stripe (we never see or store card details)
• • Transaction ID for our records

Programme Data:

• • Session attendance records
• • FQ (Football Quotient) assessment scores
• • Coach observations and development notes
• • Photos/videos (only with explicit consent)

Technical Data:

• • Website usage (pages visited, time spent)
• • Device type and browser
• • IP address (for security and fraud prevention)

Contract Performance:

We process your data to deliver the PlayerBuilder programme you've registered for—coaching sessions, FQ tracking, progress reports, and app access.

Legitimate Interest:

Improving our programme, sending relevant updates about Block 2 and future offerings, maintaining safety records for child protection.

Consent:

Photos/videos for marketing (optional—you can say no), email marketing (you can unsubscribe anytime).

Legal Obligation:

Retaining financial records, child safeguarding requirements, emergency contact information.

Right to Access:

Request a copy of all data we hold about you or your child.

Right to Rectification:

Correct any inaccurate information (you can do this in your account or contact us).

Right to Erasure ("Right to be Forgotten"):

Request deletion of your data (except where we have legal obligation to retain, like financial records).

Right to Restriction:

Limit how we use your data while we verify accuracy or process your request.

Right to Data Portability:

Receive your data in machine-readable format to transfer to another provider.

Right to Object:

Object to processing for marketing purposes (we'll stop immediately).

Right to Withdraw Consent:

Withdraw photo/video consent or marketing consent anytime.

Essential Cookies (Always Active):

• • Session cookies for admin login (necessary for site function)
• • Security cookies for fraud prevention
• • Cookie consent preference (remembers your choice)

You cannot opt out of essential cookies as they're required for the site to work.

Analytics Cookies (Optional - First-Party Only):

• • Google Analytics (first-party, with IP anonymization)
• • Used only to understand: which pages help parents most, where registration drop-offs occur, how people found us
• • Helps us improve the site and programme
• • Your choice: Click "Accept All" to help us improve, or "Essential Only" to opt out

We use Google Analytics in privacy-first mode (IP anonymized, no advertising features, no cross-site tracking).

Stripe (Payment Processing):

Processes payments securely. GDPR compliant, PCI DSS certified. Based in EU. Privacy policy: stripe.com/privacy

Titan Email (via Blacknight):

Sends confirmation and programme emails. EU-based, GDPR compliant. Privacy policy: blacknight.com/privacy